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Navien water heater error E016

Heat exchanger overheating. Scale build-up or low flow is overheating the heat exchanger.

  Serious · needs a technician

E016

Meaning: Heat exchanger overheating

What causes E016

Scale build-up or low flow is overheating the heat exchanger.

What to do

The unit needs descaling.

Can I fix it myself?

No. This is a fault a technician should handle; keep using the appliance and it can get worse or become unsafe.

If the code comes back

Book a visit and add the code to the booking. A technician arrives knowing which parts to bring, diagnoses the water heater for a flat $89 and gives you an exact quote before doing any work.

Same water heater

Other Navien water heater codes

Different appliance?

E016 on other machines

Call Book a repair