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Rinnai water heater error 12

Flame failure. The flame went out — low gas pressure, a dirty flame rod or a venting problem.

  Serious · needs a technician

12

Meaning: Flame failure

What causes 12

The flame went out — low gas pressure, a dirty flame rod or a venting problem.

What to do

Check the gas supply and that the vent is clear. The flame rod needs cleaning by a technician.

Can I fix it myself?

No. This is a fault a technician should handle; keep using the appliance and it can get worse or become unsafe.

If the code comes back

Book a visit and add the code to the booking. A technician arrives knowing which parts to bring, diagnoses the water heater for a flat $89 and gives you an exact quote before doing any work.

Same water heater

Other Rinnai water heater codes

Different appliance?

12 on other machines

Call Book a repair