Power outage
Cause: Not a fault: power was lost and has come back.
What to do: Press any button to clear it and check your food.
Home / Appliances / Refrigerator
Diagnostics and repair for compressors, sealed systems, defrost, fans and ice makers.
| Repair | Typical time | |
|---|---|---|
| Sealed system repair and rechargepopular | ~180 min · 12 mo warranty | |
| Compressor replacement | ~180 min · 12 mo warranty | |
| Ice maker repairpopular | ~60 min · 3 mo warranty | |
| Defrost system repair | ~75 min · 3 mo warranty | |
| Evaporator / condenser fan replacement | ~60 min · 3 mo warranty | |
| Door gasket replacement | ~45 min · 3 mo warranty | |
| Start relay replacement | ~30 min · 3 mo warranty |
Every visit starts with a flat $89 service call. After the diagnosis you get an exact quote for parts and labor, and you decide before any work starts.
Error codes
Cause: Not a fault: power was lost and has come back.
What to do: Press any button to clear it and check your food.
Cause: The freezer got warm enough for food to start thawing.
What to do: Check the food and the door seal. If it repeats, call a technician.
Cause: Not a fault: power was interrupted.
What to do: Press any button to clear it.
Cause: The defrost cycle is not working correctly.
What to do: The defrost heater, sensor and control need testing.
Cause: The ice maker sensor in the fridge compartment has failed.
What to do: The ice maker needs service.
Cause: The freezer temperature sensor has failed.
What to do: The sensor needs replacing.
Cause: The freezer fan is blocked by ice or its motor has failed.
What to do: Unplug the fridge for 12 hours with the doors open. If it returns, the fan motor needs replacing.
Cause: The fan is iced up or the motor is faulty.
What to do: Unplug the fridge for 12 hours with the doors open to defrost it. If the code returns, the motor is replaced.