Condensate drain blocked
Cause: The condensate trap or drain line is full.
What to do: Check the condensate line is not kinked, frozen or clogged.
Home / Smiths Station / Water heater repair
Tank and tankless water heaters: elements, thermostats, gas valves and descaling. We reach Smiths Station (36877) in about 45 minutes.
What we hear most in Smiths Station
| Repair | Typical time | |
|---|---|---|
| Tankless descaling service | ~75 min · 1 mo warranty | |
| Heating element replacement | ~50 min · 3 mo warranty | |
| Thermostat replacement | ~40 min · 3 mo warranty | |
| Anode rod replacement | ~40 min · 3 mo warranty | |
| Thermocouple / gas valve replacement | ~60 min · 3 mo warranty | |
| Tank flush and descaling | ~60 min · 1 mo warranty |
Code on the display?
Cause: The condensate trap or drain line is full.
What to do: Check the condensate line is not kinked, frozen or clogged.
Cause: The outgoing water sensor has failed.
What to do: The sensor needs replacing.
Cause: The fan is not turning at the right speed.
What to do: The fan motor needs testing and replacing.
Cause: The water flow control valve is not working.
What to do: The valve needs replacing.
Cause: The gas solenoid valve circuit has failed.
What to do: A technician must test the gas valve.
Cause: The flame rod is dirty or not sensing the flame.
What to do: The flame rod needs cleaning or replacing.
Typically about 45 minutes after we confirm the booking. You choose a three-hour arrival window and the technician calls before setting off.
The service call is a flat $89 and covers the trip to Smiths Station and a full diagnosis. You then get an exact quote for parts and labor before any work starts.