Door won't lock
Cause: The door lock assembly is faulty or something is caught in the latch.
What to do: Make sure nothing is caught in the door and close it firmly. If the code stays, the lock needs replacing.
From drum bearings to the control board, we fix every washer fault at your home, right in front of you. We reach Auburn (36830, 36832, 36849) in about 25 minutes.
What we hear most in Auburn
| Repair | Typical time | |
|---|---|---|
| Drum bearing replacement | ~150 min · 3 mo warranty | |
| Door lock / lid switch repair | ~40 min · 3 mo warranty | |
| Water inlet valve replacement | ~40 min · 3 mo warranty | |
| Control board repair | ~90 min · 3 mo warranty | |
| Drive belt replacement | ~30 min · 3 mo warranty | |
| Suspension and shock replacement | ~75 min · 3 mo warranty | |
| Drain pump replacement | ~45 min · 3 mo warranty |
Code on the display?
Cause: The door lock assembly is faulty or something is caught in the latch.
What to do: Make sure nothing is caught in the door and close it firmly. If the code stays, the lock needs replacing.
Cause: The main control and the motor control are not talking to each other.
What to do: Unplug for 2 minutes. If it returns, the wiring harness and boards need testing.
Cause: The motor can't reach the expected speed: overloaded basket, worn drive or faulty motor sensor.
What to do: Remove some laundry and restart. If it returns, the drive system needs service.
Cause: The shifter that switches between agitate and spin has failed or lost its signal.
What to do: The shifter assembly needs replacing.
Cause: The faucets are closed, the inlet screens are clogged or the pressure is low.
What to do: Open both faucets fully and check the inlet hose screens. If it continues, the inlet valve needs testing.
Cause: The washer is overfilling: the inlet valve is stuck open or the pressure sensor is misreading.
What to do: Turn off both water faucets and unplug the washer. The inlet valve and pressure sensor need testing.
Typically about 25 minutes after we confirm the booking. You choose a three-hour arrival window and the technician calls before setting off.
The service call is a flat $89 and covers the trip to Auburn and a full diagnosis. You then get an exact quote for parts and labor before any work starts.