Off-balance load
Cause: The load has shifted to one side of the basket.
What to do: Open the lid, spread the laundry evenly and restart.
Home / Phenix City / Washer repair
From drum bearings to the control board, we fix every washer fault at your home, right in front of you. We reach Phenix City (36867, 36869, 36870) in about 60 minutes.
What we hear most in Phenix City
| Repair | Typical time | |
|---|---|---|
| Suspension and shock replacement | ~75 min · 3 mo warranty | |
| Drain pump replacement | ~45 min · 3 mo warranty | |
| Drum bearing replacement | ~150 min · 3 mo warranty | |
| Door lock / lid switch repair | ~40 min · 3 mo warranty | |
| Water inlet valve replacement | ~40 min · 3 mo warranty | |
| Control board repair | ~90 min · 3 mo warranty | |
| Drive belt replacement | ~30 min · 3 mo warranty |
Code on the display?
Cause: The load has shifted to one side of the basket.
What to do: Open the lid, spread the laundry evenly and restart.
Cause: The main electronic control has an internal fault.
What to do: Unplug the washer for 2 minutes. If the code returns, the control board needs diagnostics.
Cause: The drain pump filter is clogged or the drain hose is kinked.
What to do: Unplug the washer, open the lower access panel and clean the pump filter. If the code returns, the pump needs replacing.
Cause: The water level sensor or its hose is faulty or disconnected.
What to do: The pressure hose and sensor need checking by a technician.
Cause: The door lock assembly is faulty or something is caught in the latch.
What to do: Make sure nothing is caught in the door and close it firmly. If the code stays, the lock needs replacing.
Cause: The main control and the motor control are not talking to each other.
What to do: Unplug for 2 minutes. If it returns, the wiring harness and boards need testing.
Typically about 60 minutes after we confirm the booking. You choose a three-hour arrival window and the technician calls before setting off.
The service call is a flat $89 and covers the trip to Phenix City and a full diagnosis. You then get an exact quote for parts and labor before any work starts.