False flame signal
Cause: The control sees a flame when the burner is off.
What to do: A technician must check the electrodes and control board.
Annual boiler tune-ups plus igniter, pump and control repair. We reach Valley (36854) in about 55 minutes.
What we hear most in Valley
| Repair | Typical time | |
|---|---|---|
| Control board repair | ~120 min · 3 mo warranty | |
| Annual tune-up | ~75 min · 3 mo warranty | |
| Igniter and flame sensor replacement | ~60 min · 3 mo warranty | |
| Circulator pump replacement | ~90 min · 12 mo warranty | |
| Heat exchanger flush | ~90 min · 3 mo warranty | |
| Expansion tank service | ~45 min · 3 mo warranty |
Code on the display?
Cause: The control sees a flame when the burner is off.
What to do: A technician must check the electrodes and control board.
Cause: A flame is still detected after the gas valve closed.
What to do: Turn off the gas supply and call a technician.
Cause: No gas supply or a failed igniter.
What to do: Check the gas valve is open and press Reset. If it repeats, call a technician.
Cause: The flame went out during operation.
What to do: Reset the boiler. If it continues, the flame rod and gas pressure need checking.
Cause: Poor circulation or a blocked heat exchanger.
What to do: Turn the boiler off and let it cool. The pump and heat exchanger need checking.
Cause: The air intake or exhaust is blocked.
What to do: Check the vent terminations outside for blockages.
Typically about 55 minutes after we confirm the booking. You choose a three-hour arrival window and the technician calls before setting off.
The service call is a flat $89 and covers the trip to Valley and a full diagnosis. You then get an exact quote for parts and labor before any work starts.