Air supply or exhaust blockage
Cause: The vent or air intake is blocked.
What to do: Check the vent termination outside for nests, snow or debris.
Home / Salem / Water heater repair
Tank and tankless water heaters: elements, thermostats, gas valves and descaling. We reach Salem (36874) in about 40 minutes.
What we hear most in Salem
| Repair | Typical time | |
|---|---|---|
| Tank flush and descaling | ~60 min · 1 mo warranty | |
| Tankless descaling service | ~75 min · 1 mo warranty | |
| Heating element replacement | ~50 min · 3 mo warranty | |
| Thermostat replacement | ~40 min · 3 mo warranty | |
| Anode rod replacement | ~40 min · 3 mo warranty | |
| Thermocouple / gas valve replacement | ~60 min · 3 mo warranty |
Code on the display?
Cause: The vent or air intake is blocked.
What to do: Check the vent termination outside for nests, snow or debris.
Cause: No gas supply, a dirty igniter or a faulty gas valve.
What to do: Check that the gas is on and the propane tank isn't empty, then reset the unit. If it repeats, call a technician.
Cause: The flame went out — low gas pressure, a dirty flame rod or a venting problem.
What to do: Check the gas supply and that the vent is clear. The flame rod needs cleaning by a technician.
Cause: The unit overheated and the safety fuse has opened.
What to do: Do not reset repeatedly. A technician must find the cause.
Cause: The water got too hot, often from scale in the heat exchanger.
What to do: The unit needs flushing and inspection.
Cause: The condensate trap or drain line is full.
What to do: Check the condensate line is not kinked, frozen or clogged.
Typically about 40 minutes after we confirm the booking. You choose a three-hour arrival window and the technician calls before setting off.
The service call is a flat $89 and covers the trip to Salem and a full diagnosis. You then get an exact quote for parts and labor before any work starts.